XORICON IssueTracker
Issue and ticket tracking for tasks, defects, and requests.
IssueTracker helps teams capture, prioritize, filter, and track defects, tasks, service requests, change requests, and ideas.
Typical use cases
- Defect tracking in development and QA processes
- Service request and task management
- Ticket analysis through filters, exports, and reports
- Release-based defect and change tracking
- Modeling custom support, service, or change processes
What the product covers
- Manage tickets
- Incident, change, problem, service, and feature request tickets can be created, assigned, commented, enriched with attachments, prioritized, and controlled through status, ownership, and workflows.
- Use views and filters
- Tables, lists, filters, worklists, and bulk updates support efficient processing of larger ticket volumes.
- Model relationships
- Issues can be linked to requirements, releases, cycles, or custom objects so functional context and technical work remain connected.
In detail
Tickets with process context
IssueTracker manages more than isolated tickets. Defects, change requests, service requests, tasks, and ideas can be linked to requirements, releases, cycles, or custom objects. This makes it easier to understand why a ticket exists and which delivery or specification it affects.
Worklists and quick search
Custom worklists, filter queries, and quick search help keep large ticket repositories manageable. Teams can find assigned tickets, recently changed items, or specific ticket types quickly.
Application views
Related products
More applications from the same product family.
XORICON TestQA
TestQA connects reusable test cases, requirements, releases, issues, branches, and baselines in a structured ALM tool for traceable quality management.
XORICON TestLab
TestLab supports planning, structuring, executing, and evaluating tests with requirements, test suites, issues, release context, reports, and dashboards.
XORICON Requirements
Requirements helps teams manage business, product, and technical requirements hierarchically, track changes, and connect them to releases, issues, or other objects.
Could this product fit your initiative?
Let us discuss the use case, existing processes, and the right next step.